Making a checkout flow work for keyboard and screen-reader users
A common scenario: an online store discovers its checkout, product filters, and modal dialogs are unusable with a keyboard or screen reader — often after a demand letter arrives. Here's how we'd approach it: a focused audit of the critical purchase journey, a prioritised remediation backlog mapped to WCAG success criteria, and hands-on support for the engineering team until the flow is conformant and verified with real assistive technology.
- AuditCritical journeys first
- AAWCAG 2.2 target
- RetestVerified with AT