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Usability Testing: One Flow

Watch an experienced screen-reader user work through one critical journey in your product. You decide what it's worth.

Value
Pay what you feel
Availability
Open now — a few slots each month
Who it’s for
Teams with a live product and one journey they can't afford to get wrong.

An audit tells you what fails the standard. Usability testing tells you where people actually get stuck — and those aren't always the same thing. A form can pass every checkpoint and still leave a screen-reader user guessing which field just threw an error.

Pick one journey — signing up, completing KYC, checking out, booking an appointment — and we'll run a moderated session with a participant who uses a screen reader every day. You'll see where they hesitate, where they give up, and why.

As with our audit offer, we lay out our effort in full. You pay what the insight was worth to you, and what your budget allows.

What goes into it

Participant
1 experienced, daily screen-reader user
Session
1 × 60–90-minute moderated remote session
Specialist time
8–10 hours across planning, moderation, and analysis
Turnaround
1–2 weeks

What’s included

  • A study plan and realistic tasks, written with you around one flow
  • A participant who uses a screen reader daily, on their own device and settings
  • One moderated session — your team is welcome to observe live
  • Highlight clips and a findings report ranked by impact
  • A 60-minute debrief with product, design, and engineering

How it works

  1. Tell us what matters

    Share the pages or the journey you want looked at, and a line or two about who uses it. We'll confirm scope and a start date within one business day.

  2. We do the work — properly

    No shortcuts because the price is open. You get the same specialists, the same assistive-technology testing, and the same reporting as a fully quoted engagement.

  3. We show you the effort

    Alongside the findings, we log the hours spent and who spent them. You'll see exactly what went into it — nothing hidden, nothing padded.

  4. You pay what feels right

    Look at the work, look at your budget, and choose a number. There's no minimum and no haggling, and you won't get an awkward follow-up if the figure is small.

Terms

  • The participant is paid fairly by us for their time, whatever amount you choose to pay.
  • One flow per engagement. Recordings are shared only with the participant's consent.
  • Payment is due after the debrief. Any amount is welcome — there's no minimum.

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